Quality Policy

CAM-CCBC received the certification of its Quality Management System based on the ISO 9001 standard for the first time in 2004. Since then it has been constantly attentive and in compliance with the requirements of the referred standard by means of annual audits carried out by SGS , an independent certification body.

With the approval of the new version of ISO 9001: 2015, CAM-CCBC renews its pioneering spirit with the restructuring of its Quality Management System. The recertification was obtained in the audit conducted in December 2016, and the new certificate is valid from January 5, 2017 to January 5, 2020.

CAM-CCBC Quality Policy

Provide, regardless of origin, nationality or affiliation to the Brazil-Canada Chamber of Commerce, the administration of arbitration provided in accordance with the proper regulation and applicable legislation.

CAM-CCBC’s pillars are: impartiality, independence, efficiency, transparency and continuous improvement of the Management System.

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